La gestion des identités et des accès nouvelle génération: la plateforme d\’expérience numérique sécurisée

Il est aujourd\'hui indispensable pour les entreprises de créer des expériences sécurisées pour leurs employés et consommateurs. La confiance est essentielle pour conserver et gagner des clients, et elle est essentielle pour permettre aux employés et partenaires d\'agir et de prendre des décisions. Votre système de gestion des identités et des accès est la pierre angulaire de ces expériences sécurisées. Pour développer votre activité, vous devez disposer d\'une plateforme d\'expérience numérique sécurisée vous permettant de gérer les accès en toute sérénité. Cette plateforme doit être capable de protéger la passerelle d\'accès aux identités, mais aussi être personnalisable, extensible et évolutive afin de vous permettre de créer les solutions de gestion des effectifs et des clients dont votre entreprise a besoin pour booster sa croissance. Ce e-book électronique aborde les sujets suivants:     • Les problèmes de gestion des identités et des accès auxquels les       entreprises doivent faire face     • La façon dont une plateforme...

Les 10 signes révélateurs du besoin de gérer les identités et les accès

Vous avez peut-être déjà entendu parler des plateformes de gestion des identités et des accès (IAM). Les plateformes IAM permettent à vos utilisateurs de se connecter, de façon simple et sécurisée, à toutes les applications dont ils ont besoin pour leur travail. Grâce à elles, vous et votre équipe pouvez également gérer les accès de manière centralisée et commencer à faire du tri dans vos SaaS trop nombreux. Téléchargez notre fiche récapitulative pour découvrir:     • Quelles mauvaises habitudes de vos employéd, une solution IAM peut-elle contrecarrer?     • Quelles solutions une solution IAM peut-elle offrir aux problèmes rencontrés par votre personnel informatique?     • Comment une solution IAM peut vous aider à garantir l\'accès simple et sécurisé de vos employés à leurs applications?

Les 6 Phases de planification des réponses aux incidents

À mesure que le nombre de cyberattaques augmente et que les cybercriminels procèdent à des attaques de données toujours plus sophistiquées, il devient impératif pour les entreprises de disposer d\'un plan clair et complet pour se préparer, détecter et réagir aux menaces liées à la cybersécurité. Cet ensemble d\'instructions est nommé Plan de réponse aux incidents. Téléchargez notre fiche récapitulative qui met en avant les principaux volets que doit contenir votre plan de réponse aux incidents, notamment:     • Les étapes de préparation comme les outils et procédures à mettre en place     • Les moyens pour détecter et trier les éventuelles failles de sécurité     • Les étapes d\'identification de la cause principale et les actions pour       empêcher qu\'un tel événement ne se reproduise

Un Plan De Continuité D’activité

Les meilleures pratiques en matière de direction, de gestion du personnel, de sécurité et de technologie dans une situation de crise Pour qu\'une entreprise reste prospère, elle doit être capable de poursuivre ses activités dans toutes sortes de circonstances, y compris en cas de catastrophe naturelle, de pandémie, de crise économique ou toute autre situation critique qui pourrait venir perturber le cours normal de ses opérations. À la suite de menaces mondiales, comme le nouveau Coronavirus COVID-19, la planification de la continuité des activités doit être une priorité.     • Ce qu\'est un plan de continuité d\'activité et ce qui le rend indispensable?     • La méthode à suivre pour développer un tel plan et les intervenants qui doivent participer à son élaboration     • Les domaines opérationnels qu\'il vous faut prendre en compte     • Comment communiquer votre plan aux clients et aux employés?

Unify On-Premises And Cloud Apps

See how the challenges of providing access in a hybrid IT environment of cloud apps and on-premises apps are met with unified access.

Current Attitudes to Work and Security During COVID-19

See how moving to a remote workforce created gaps in security.

How to Leverage AI-Powered Multi-Factor Authentication (MFA) For Remote Work

With the demand to set up a remote workforce quickly and efficiently, organizations face new challenges around controlling exactly who has access to corporate data outside the safety of the office network. Authentication plays a central role in cybersecurity and the evolution to Multi-Factor Authentication (MFA) has helped better secure access. But cybercriminals are constantly evolving their tactics -including adding artificial intelligence to their toolkit. As a result, identity and access management (IAM) systems are rapidly implementing very sophisticated AI to further strengthen their security offerings. MFA provides that critical layer of security and leveraging AI can make the technology more impactful, both in terms of improved security as well as minimal disruptions for end users.

10 Signs You Need Identity and Access Management

You might have heard of Identity and Access Management (IAM) platforms. An IAM platform can provide your users with a secure and simple way to log into all the applications they need to do their job. It can also provide you and your team with a way to centrally manage their access and start getting control over your SaaS sprawl problem. Download our simple cheatsheet to see:     • Which bad habits of your employees can be stopped by an IAM solution?     • What problems your IT staff faces can be solved by an IAM solution?     • How an IAM solution can help you ensure your users access their applications simply and securely?

The 6 Phases of Incident Response Planning

As the number of cyber attacks continues to increase and as the cyber-criminals become more and more sophisticated in how they are approaching these data attacks, it is imperative that organizations have a clear and comprehensive plan to help them prepare, detect and respond to whatever cybersecurity threats might come their way. This set of instructions is referred to as an Incident Response Plan. Download our cheatsheet that highlights the major components of your Incident Response Plan should contain such as:     • Preparation steps such as tools and procedures that should be put in place.     • Means to detect and triage any possible security breaches.     • Identification steps of the root cause and actions to prevent a repeat event in       the future.

Is your organization vulnerable to common identity threats?

Traditional authentication methods that rely on usernames and password integrity are widely considered to be broken. As organizations begin to move more sensitive data to cloud apps to take advantage of the productivity gains, the traditional perimeter expands to wherever the user is logging in from. In other words, the identity becomes the perimeter. Threat agents have recognized this as a security gap and are exploiting your employees\' tendency to reuse passwords across personal and professional accounts, among other weaknesses. Let’s discuss the types of identity attacks that are most likely to impact your organization.

3 Reasons to Choose Adaptive Multi-Factor Authentication

The world is on the move, and your end users are no exception. It’s time to have a security plan that is built to work outside the perimeter. But what authentication strategy fits your needs? In this eBook we breakdown the acronyms, pros, and cons of 2-Factor Authentication (2FA), Multi-Factor Authentication (MFA), and Adaptive Multi-Factor Authentication (AMFA). Read on and you’ll learn three key reasons you should choose Adaptive Multi-Factor Authentication to combat data breaches, weak passwords, and phishing attacks.

2021 Gartner Magic Quadrant for the CRM Customer Engagement Center

Gartner 2021 Magic Quadrant on the CRM Customer Service Center has recognized Freshworks as a ’Visionary’ for our cloud-based omnichannel customer service platform, Freshdesk. This is our sixth consecutive year on the quadrant and the second time as its ONLY Visionary. We believe that this recognition underlines our success in helping customers establish digital-first customer service in response to the pandemic-led evolution in consumer behavior and expectations. We also believe that our intuitive user-first approach to product development, powerful native AI engine and ability to enrich omnichannel support with rich customer context have helped us expand our presence among midmarket and enterprise companies. We’re pleased to share a complimentary copy of the complete report where you can find Gartner’s take on the current CEC ecosystem and key considerations for businesses looking to implement CRM and CEC technologies.

Whatsapp Blueprint for E.A.S.Y Customer Service

The presence and power of WhatsApp are undeniable. With over 2 billion users, WhatsApp has an over 80% penetration in 15+ countries, making it one of the world’s most popular and pervasive messengers. The pandemic has only added to its prevalence and has seen usage go up by 40%. Leveraging WhatsApp as a customer service channel can be a game-changer for your business. If you’re wondering how to get started, this ebook shows you how Freshworks & WhatsApp makes it “E.A.S.Y” to deliver customer service that wins customers, builds loyalty, and drives revenue. In the ebook, you will find: Our E.A.S.Y framework for fixing the gaps in your customer service with WhatsApp Business API The capabilities and benefits of WhatsApp Business API and how you can leverage them Steps to get started with Freshworks, a preferred WhatsApp Business Solution Provider

Find out what your customers want – Finally!

We analyzed 107 million customer service interactions and here’s what we found. The results are clear - speed of service plays the most decisive role in achieving high customer satisfaction (CSAT) scores. Why should this matter? Organizations are caught between conflicting views - customer service as a cost center, and customer interactions as the key to revenue growth. This report bridges the divide by providing actionable insights to improve CSAT and therefore grow revenues. The secret? Speed of service is often viewed as one-dimensional and ‘good-to-have\'. In reality, it has now become a necessity with strong links to consumer behavior. Our key findings include: • Customers assign more value to quick responses than the time taken to resolve a query • Customers don’t mind waiting longer if it means a better quality of interaction • Higher ticket volumes don’t...

Redefine Speed In Your Customer Service Strategy

Explore the Strategic Building Blocks Of Enabling Fast Customer Service For Your Organization Freshworks commissioned a custom study with Forrester Consulting, surveying 325 customer service decision-makers on their priorities for the future. The Opportunity Snapshot offers insights into the role speed plays in meeting customer expectations and why businesses need to prioritize speed when defining their business strategy. Findings from the study include: • Customer service speed and experience impact your revenue • Customer service is seen as a cost center despite its strategic importance • Near-term investments focus on improving speed and customer service quality

Agile Integration: A Modern Approach to Enterprise Hybrid Integration

Accelerate digital transformation with agile integration while driving secure and timely access to data and applications at a lower cost. IBM Cloud Pak® for Integration brings together the key set of integration capabilities into a coherent platform that is simple, fast and trusted. Learn how companies speed their integration development by 300%, reduce their costs of integration by over 33% and increase their overall operational agility.

Webcast: Modern Planning Platforms Drive Business Agility and Resilience

Everyday your strategies and goals are being challenged by operational disruptions, regulatory shifts and changing customer demands. In times of constant change and uncertainty, organisations that can rethink traditional ways of working and anticipate the future will thrive. This requires transforming old, reactive planning processes into continuous planning based on predictive insights and integrating business unit planning. To achieve this organisations need an Extended Planning & Analysis solution that acts as the single source of truth for collaboration across their entire enterprise. Watch this 30 minute on-demand session, where Doug Henschen, VP & Principal Analyst, Constellation Research, presents the findings from his latest research study on planning best practices and modern planning platforms. He will be joined by Mike Kiel, Data and AI - Client Technical Specialist at IBM, who will demonstrate on how AI-powered planning and analytics solutions, can help you plan quickly and dynamically, giving you the flexibility...

Automate This, Not That

Companies that effectively use intelligent automation across the enterprise will outperform their peers in key metrics of revenue growth, profitability, and efficiency. But, over 70% of companies struggle to activate their automation plans or can\'t scale the investments they\'ve already made. With so many automations false starts, how can you ensure that your company is competitive in the race to automate? When you\'re building the car as you\'re driving it full speed ahead, how do you determine operations to address first? Leverage these six basic automation projects to help you build more reliable, fulfilling customer experiences.

Breaking barriers to drive successful continuous improvement

In an increasingly digital world and fast-changing business environment, innovation and agility are essential. Organizations everywhere are reexamining business processes in order to stay competitive, grow and retain their value. By engaging business teams and equipping them with effective, accessible tools, an organization can also develop a culture of positive change. Nintex’s whitepaper, “Breaking Barriers to Drive Successful Continuous Improvement,” highlights the importance of a willingness to embrace continuous improvement and demonstrates ways to establish a foundation for innovation. Download this whitepaper to:     • Learn how to avoid barriers to continuous improvement     • Uncover ways to establishing a deliberate process strategy     • Create the right environment for process success

7 tips for developing Business Continuity plans that work

Keeping your business up and running during a crisis, such as the COVID-19 pandemic, requires a business continuity (BC) plan. BC plans identify the business processes that are essential to keeping your business operating and providing value while delivering a blueprint for an agile response. This e-book details the following:     • Why you need flexibility in BC planning     • Best practices for developing an agile BC plan     • Why organizations today are challenged with managing the processes that support their plan     • The role of technology in business continuity

Six steps to drive your process center of excellence to success

Process excellence is a work culture built around key business processes. If business processes are broken or non-existent, the business suffers or fails. If processes are strong and well-documented, it affords you the opportunity for continuous process improvement. Find out why you need a center of process excellence — and how investing in one — can save you time and money while improving experiences for both your customers and employees. Follow this 6-step guide from Nintex to bring the benefits of process excellence to your organization.

Demystifying workflow

Making process make sense No one needs a definition for bottleneck. You see them all the time at work: the spots where everything gets bogged down. You may not fully understand workflow, but you certainly know when it isn’t flowing. Workflow automation, by contrast, is what keeps things moving, connects your people, and streamlines processes wherever possible. This e-book will show you how it works, so your entire team can work better in an ever-changing, evermore-competitive marketplace.

2021 Cortex Xpanse Attack Surface Threat Report

Malicious actors are opportunistic predators, constantly searching for vulnerable targets. Unfortunately, adversaries are much faster at finding vulnerable assets to attack than defenders are at finding those same assets to secure. It’s not just an arms race in terms of conducting cyberattacks and protecting against them. There’s also a sprint to detect systems vulnerable to cyberthreats. To help enterprises gain ground, the Palo Alto Networks Cortex® Xpanse™ research team studied the public-facing internet attack surface of some of the world’s largest businesses. From January to March 2021, we monitored scans of 50 million IP addresses associated with 50 global enterprises, including a subset of the Fortune 500, to understand how quickly adversaries can identify vulnerable systems for exploitation. In this report, we share our key findings, information on the top threats in attack surface management, and insights on how to ensure your organization is secure.

How Multi-Channel Retailers Can Streamline Sales Tax

Many mid-sized retailers still use separate business systems to manage their different channels and touchpoints. The risk of having separate systems is that it becomes nearly impossible to get a holistic view of commerce points in important areas of the business. View our on-demand webcast where thought leaders from Vertex Inc and i95Dev discuss:     • Simple ways mid-size retailers can bring all their channels and touchpoints together under a single platform, such as Microsoft Dynamics 365     •Details behind integrations between ERP systems such as Microsoft Dynamics 365 Business Central and GP     • Examples of how to effectively streamline the integration of your finance, tax, and operations teams

How Retailers Can Overcome 7 Common Tax Compliance Challenges (Microsoft)

Whatever a retailer’s size, product offerings or channel, sales and use tax compliance is an essential part of business operations. But with thousands of tax jurisdictions in the U.S. and shifting definitions of what constitutes a nexus, compliance processes can prove complex even for sophisticated merchants — and a truly difficult challenge for any size business. Sales and use tax compliance applications that are seamlessly integrated with retail operating solutions can effectively meet these challenges for retailers while still providing more timely and accurate data, along with signature-ready returns and up-to-date exemption certifications. Download this e-book to learn how retailers can leverage cloud-based technology to gain the following benefits: &nbps;&nbps;&nbps;&nbps;• Reduced time and effort to perform sales and use tax calculations &nbps;&nbps;&nbps;&nbps;• Greater accuracy of returns and compliance data &nbps;&nbps;&nbps;&nbps;• Faster user adoption with anytime, anywhere accessibility &nbps;&nbps;&nbps;&nbps;• Improved scalability to meet changing sales and use tax requirements &nbps;&nbps;&nbps;&nbps;• Lower operating costs and fast time-to-value...

Optiplex 7070 Ultra-The Desktop You Didn’t Expect

Today, every worker needs an ecosystem of hardware, software, and additional equipment to maximise their ability to be as productive as possible. Employees need innovative devices that offer performance and function. This solution brief explores how Dell’s Optiplex 7070 Ultra offers complete flexibility and enables a modernised workforce.

Webcast: 3 instant benefits data fabric delivers to your organisation for better business outcomes

Successful digital transformation and AI adoption for enterprises is predicated on utilising ALL the organisation’s data. However, for the business to derive useful value, they need to integrate, transform and orchestrate their data. Consequently, many organisations have resorted to cobbling together a solution based on a variety of point offerings. The result is a complex and difficult to maintain data management system. There is a better alternative. One that provides a fully managed experience across hybrid cloud to ingest, prepare, manage, govern and serve business ready data to fuel innovation and growth. This alternative is a data fabric. This webinar examines the emerging data fabric architecture. It will explore the intelligence and automation built into a data fabric, resulting in an integrated and automated data management system to power a business. The session will delve into topics such how a data fabric:     • Enables self-service data consumption     • Automates the integration of data...

2021 Gartner Magic Quadrant for the CRM Customer Engagement Center

Gartner 2021 Magic Quadrant on the CRM Customer Service Center has recognized Freshworks as a ’Visionary’ for our cloud-based omnichannel customer service platform, Freshdesk. This is our sixth consecutive year on the quadrant and the second time as its ONLY Visionary. We believe that this recognition underlines our success in helping customers establish digital-first customer service in response to the pandemic-led evolution in consumer behavior and expectations. We also believe that our intuitive user-first approach to product development, powerful native AI engine and ability to enrich omnichannel support with rich customer context have helped us expand our presence among midmarket and enterprise companies. We’re pleased to share a complimentary copy of the complete report where you can find Gartner’s take on the current CEC ecosystem and key considerations for businesses looking to implement CRM and CEC technologies.

Find out what your customers want – Finally!

We analyzed 107 million customer service interactions and here’s what we found. The results are clear - speed of service plays the most decisive role in achieving high customer satisfaction (CSAT) scores. Why should this matter? Organizations are caught between conflicting views - customer service as a cost center, and customer interactions as the key to revenue growth. This report bridges the divide by providing actionable insights to improve CSAT and therefore grow revenues. The secret? Speed of service is often viewed as one-dimensional and ‘good-to-have\'. In reality, it has now become a necessity with strong links to consumer behavior. Our key findings include:     • Customers assign more value to quick responses than the time taken to resolve a query     • Customers don’t mind waiting longer if it means a better quality of interaction     • Higher ticket volumes don’t always mean dissatisfied customers     • 29% of customers think bots are ineffective, but bots improve CSAT scores by 7%...

Redefine Speed In Your Customer Service Strategy

Explore the Strategic Building Blocks Of Enabling Fast Customer Service For Your Organization Freshworks commissioned a custom study with Forrester Consulting, surveying 325 customer service decision-makers on their priorities for the future. The Opportunity Snapshot offers insights into the role speed plays in meeting customer expectations and why businesses need to prioritize speed when defining their business strategy. Findings from the study include:     • Customer service speed and experience impact your revenue     • Customer service is seen as a cost center despite its strategic importance     • Near-term investments focus on improving speed and customer service       quality

Webcast: Automate Integrations to Improve Application Speed And Quality

IBM Cloud Pak for Integration delivers a modern, agile approach to integration, extending AI-powered automation across the integration lifecycle to improve both the speed and quality of integration development. With it, we’ve seen companies speed their integration development by 300%, reduce their costs of integration by over 33% and increase their overall operational efficiency while maintaining enhanced security, governance and availability.

How to Build an Organizational Strategy

A clear and powerful mission provides direction for an organization, but how do you connect your mission to everyday work on your team? That’s where organizational strategy fits in. In this ebook, you’ll learn how to bridge the gap between mission, goals, and work at your organization. When you create an iron-clad link between them—and you communicate it well to your team—everyone can do their best work. Get the ebook to learn more.

The State of Business Automation in the Enterprise

IT leaders unpack the benefits of automation What are the top benefits, use cases and challenges of business automation? More than 400 experts are ready to share their insights. Discover what really happens when organizations apply artificial intelligence (AI) and machine learning (ML) to automate business processes.

Report: How Teams Operated in a Remote 2020

The way we work has changed. With the evolution of the physical office environment, we now face new collaboration challenges due to a lack of clarity around work practices. Despite organizations’ best efforts to recreate what worked in the office in a remote setting, “work about work” and burnout continue to rise. To understand how the workplace has changed, what’s working and what’s not, and to shine a light on better approaches, Asana analyzed the attitudes and behaviors of more than 2,000 knowledge workers in the U.S. and over 13,000 workers worldwide. What will it take for organizations, teams, and individuals to thrive in the year ahead? The Anatomy of Work Index 2021 explores how everyone can bring clarity to the chaos of work, reset for resilience, and flourish as they move forward.

The Asana Playbook to OKRs

Almost all leaders acknowledge how important mission, objectives, and goals are to their organization. A recent report found that some 86% of leaders say defining a purpose is essential to a successful growth strategy. This guide will show you how to implement objectives and key results (OKRs) to improve goal setting at your team, department and even organization. Learn how to set good OKRs, avoid common pitfalls, and roll them out company wide.

Forrester Study: The Projected TEI of Explainable AI and Model Monitoring in IBM Cloud Pak for Data

When it comes to acing the data game, your organisation cannot just rely on the skills of your data scientists. You need a smart tool that has the capabilities for explaining, validating, monitoring and mitigating bias in AI models as part of the end-to-end AI lifecycle. IBM commissioned Forrester Consulting to conduct a New Technology: Projected Total Economic Impact™ (New Tech TEI) study and examine the projected return on investment (PROI) enterprises may realise by deploying explainable AI and model monitoring capabilities in Cloud Pak for Data.

Forrester Study: Understand the Total Economic Impact of Using IBM Cloud Pak™ For Data

In the post-pandemic world, companies that focus on the right strategy, skills, governance, data, and tools will get ahead of those that don’t think holistically about applying AI across the enterprise. IBM Cloud Pak™ for Data reduces the challenges around data and provides a better sense of direction by integrating data management with data science and AI. This report helps you understand the benefits, costs, and risks associated with your investment on IBM Cloud Pak for Data.

Webcast: Developing New AI Based Applications with an Automated Approach to Integration at Streebo

All companies are seeking ways to reduce the time required for application integration, and to make use of existing assets across the enterprise. Join this talk with Streebo Solutions, which is helping a government agency automate development of a new AI-powered assistant and mobile application. You will see the latest innovations from IBM\'s Cloud Pak for Integration and how using Natural Language Processing (NLP) to automate assembly with existing assets to reduce time-to-market is a reality.

Agile Integration: A Modern Approach to Enterprise Hybrid Integration

Accelerate digital transformation with agile integration while driving secure and timely access to data and applications at a lower cost. IBM Cloud Pak® for Integration brings together the key set of integration capabilities into a coherent platform that is simple, fast and trusted. Learn how companies speed their integration development by 300%, reduce their costs of integration by over 33% and increase their overall operational agility.

Webcast: How the world’s most transformative companies are scaling intelligent automation

Automation has been used for decades in a wide range of industries to boost efficiency and productivity, reduce waste, and ensure quality and safety. Artificial Intelligence (AI), Natural Language Processing (NLP) and big data analytics are now being combined with automation, to deal with more complex problems and usher in a new era of intelligent automation. Learn how the world’s most transformative companies are scaling intelligent automation and driving better business outcomes.

Deploy new or existing VMware workloads with IBM Cloud

Migrating your VMware environments to the cloud can seem like a daunting task. But with the right strategic approach, you can keep using the same familiar tools, resources and capabilities you currently employ with your on-premises VMware deployments, on the cloud! IBM Cloud® for VMware solutions could help your IT departments transform static server and network infrastructure into dynamic, virtualised resource pools. Get deeper insights into deploying new or existing VMware workloads in a hybrid cloud architecture with IBM Cloud.

Maximizing Business Continuity with VMware in the Cloud

In a post pandemic world, improving IT resiliency and maintaining business continuity are more important than ever. Cloud can mitigate risks of downtime ensuring continuous business operations, but only used with the right strategy and approach. The time is ripe to explore the various nuances involved in developing a business continuity strategy in the cloud with a focus on VMware workloads. Take a look into a series of considerations that will enable your business to take the best decision when choosing a public cloud environment.

Modernising your VMware workloads with containers in the Cloud

Wondering how to make the move to modern, cloud-native apps for enhancing user experience and responding to marketplace needs? With IBM Cloud® for VMware Solutions, enhance agility, retain control, strengthen security, and safeguard your data through the app modernisation journey. Transform existing apps into cloud-based apps and modernise your existing workloads seamlessly. IBM Cloud delivers trusted, secure solutions and access to innovation backed by deep industry expertise for running your critical business workloads. Streamline your app modernisation journey today!

Automate This, Not That

Companies that effectively use intelligent automation across the enterprise will outperform their peers in key metrics of revenue growth, profitability, and efficiency. But, over 70% of companies struggle to activate their automation plans or can\'t scale the investments they\'ve already made. With so many automations false starts, how can you ensure that your company is competitive in the race to automate? When you\'re building the car as you\'re driving it full speed ahead, how do you determine operations to address first? Leverage these six basic automation projects to help you build more reliable, fulfilling customer experiences.

Transformative Technology for Data Management with ONESOURCE

Disruption from government, trade, economic, and geopolitical forces, auditors, tax advisors, as well as the enterprise itself, has made tax reporting a complete nightmare. The demands for transparency and timely responses are steadily increasing, driven by governments\' efforts to expand their tax base. The increasing oversight and requests for information require big data analysis capabilities.

Content Operations Executive Brief

Modern content teams are facing unprecedented pressure to drive growth through an exploding number of platforms. But most existing tools are rigid, and that rigidity leads to fragmented data, misaligned teams, and ad hoc solutions with a limited lifespan. Download the executive brief to learn how innovative teams master content operations with Airtable.

2021 Marketing Trends Report

Marketers don’t have the luxury of choosing between creativity and speed - now, they need to deliver on both simultaneously to capture customers’ attention. We surveyed 300 marketers about the systems, tools, and workflows they’re using to meet those demands - and the struggles they’ve had along the way. Here’s a quick look at what we found:     • Marketing leaders - like many leaders - are data rich, but craving insights: 46% of marketers say they lack timely data to make strategic decisions     • Increasing workload is leading to widespread stress: 86% of marketing leaders say their current workload is creating stress for their team     • Leaders are wasting more than one third of their weeks on repetitive tasks: The average marketing leader spends 13 hours per week on manual, operational tasks Want to see the rest? Read on for our full findings.     • The findings of this report are based on a...

Entering a New Era: The Future of Corporate Tax Management White Paper

In the last few years, many corporate tax teams have been facing greater scrutiny from tax authorities and heightened operational risks even as they fall behind in adopting technology that could tackle these challenges. Technological, regulatory, and operational demands, as well as unforeseeable disruptions, have made it harder for corporate tax professionals to do their already difficult jobs.

Deep Dive Study: The Patent Landscape of Artificial Intelligence

A Deep Dive Study in Global Developments, Fields of Application, Drivers of Innovation and World-Class Research This study has been prepared by EconSight in co-operation with the Swiss Federal Institute of Intellectual Property and leading global patent analytics solutions provider PatentSight – a LexisNexis company. Download the study to learn more about Artificial Intelligence (AI) and the key industries where it is being used, which companies are leading the way and which regions of the world own the majority of AI patents. This study has been prepared by EconSight in co-operation with the Swiss Federal Institute of Intellectual Property and leading global patent analytics solutions provider PatentSight – a LexisNexis company. While it shows the development of Artificial Intelligence (AI), the most important research fields and key application areas, it also identifies the world’s major global research sites as well as the best companies and research organizations in terms of...

Top 100 Global Innovation Leaders in Digitization of Applied Technologies

Digitization is affecting all areas of technology at an alarming rate. With increasing developments in IoT, or the Internet of things, our world is becoming more digital every day. Disruptive innovation in many major areas is now unimaginable without digital processes. It influences almost all daily-use products and processes both for individuals as well as companies. One major aspect of digitization is that it highlights opportunities for increased efficiency in interaction with other technologies. Thus, digitization permeates classic technologies and leads to innovation. The ranking from LexisNexis Intellectual Property Solutions shows who is leading the digital penetration of future technologies in this race, and who is decisively influencing the global innovation landscape, today. This ranking has been developed based on patent analytics, using scientifically validated measures. Topics include:     • Top 100 Global Innovation Leaders     • Top 50 US Companies     • Top 20 Companies from China, Germany, Japan &...

 
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